Privacy Policy · IV Aruba

1. What we collect

To book and safely deliver your treatment we collect:

Contact information, name, phone, email, the address of your visit.
Health pre-screen, allergies, current medications, recent illness, pregnancy/breastfeeding status, and other items relevant to safe IV therapy.
Booking details, services chosen, scheduled time, notes you share.
Payment information, handled by our payment processor (we don't store full card numbers on our servers).
Website usage, standard logs (IP address, browser, pages visited) used for site security and improvement.

2. How we use it

To deliver the service you booked, safely and on time.
To pre-screen for medical safety and contraindications.
To contact you about your booking and follow up after a visit.
To keep records as required by applicable health-services regulations.
To improve our website, services, and customer experience.

3. Who can see it

Your information is shared only with the people who need it to deliver your service safely:

The licensed nurse or therapist assigned to your visit.
Our administrative team for scheduling and billing.
Our payment processor (for the transaction itself).
Where required by law, regulators or law enforcement.

We do not sell your personal or health information and we do not share it for third-party advertising.

4. Where it's kept & for how long

Health and treatment records are kept in secure systems for the period required by applicable health-services regulations, then deleted or anonymized. General contact information and marketing preferences are kept until you ask us to remove them, or until they're no longer needed for the purpose collected.

5. Your rights

You can ask us to:

See a copy of the personal information we hold about you.
Correct information that's wrong or out of date.
Delete information, where we're not required by law to keep it.
Opt out of any marketing communications.

Just email info@ivaruba.com with the request and we'll respond within a reasonable time.

6. Cookies

Our website uses a small number of cookies for basic functionality, security, and analytics. You can disable cookies in your browser at any time, most of the site will continue to work without them.

7. Security

We use industry-standard measures (encrypted transport, access controls, secure storage) to protect your information. No system is perfectly secure, but we take reasonable steps to keep your information safe.

8. Changes

We may update this Privacy Policy from time to time. The current version is always available on this page; material changes will be reflected in the "Last updated" date above.

9. Contact

Questions about privacy? Email info@ivaruba.com or call 1‑866‑647‑3555. We're happy to walk through anything in detail.

Plain-English summary: we collect what we need to give you a safe, good treatment, we don't sell your data, and you can ask us about any of it at any time.